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APA Citation

Bean, J., & Van Tyne, S. (2012). The customer experience revolution: How companies like Apple, Amazon, and Starbucks have changed business forever. Brigantine Media.

Chicago Style Citation

Bean, Jeofrey, and Sean Van Tyne. The Customer Experience Revolution: How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever. St. Johnsbury (VT): Brigantine Media, 2012.

MLA Citation

Bean, Jeofrey, and Sean Van Tyne. The Customer Experience Revolution: How Companies like Apple, Amazon, and Starbucks Have Changed Business Forever. Brigantine Media, 2012.

Harvard Style Citation

Bean, J. & Van Tyne, S. 2012. The customer experience revolution: How companies like Apple, Amazon, and Starbucks have changed business forever. St. Johnsbury (VT): Brigantine Media.

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