The aim of this thesis is to provide essential information on how to execute and run operations management in a leasing company. Although this thesis focuses on automotive leasing business, it should give new point of views for leasing companies dealing with different equipment as well as current and future operations managers.

As the whole leasing business in general is not widely talked about nor studied, the author feels that providing tried and tested solutions that are used at the moment in a large leasing company, will help the reader understand more about the daily operations of a leasing company rather than trying to read through huge amounts of magazine and internet articles that, at most, only provide general directions and concepts of certain aspects of leasing business.

Main points in this thesis are mostly related to purchasing and the usage of purchasing power as it is very crucial for a leasing company to maintain its competitive advantage. Also, the text will explain the elements of a leasing contract and how supplier contacts have a large part in those elements as well as in the whole full service leasing service.

Thesis will also include an example calculation of a full service leasing contract and go into detail about remarketing of used assets.