Service productivity management : improving service performance using data envelopment analysis (DEA)
Finna-arvio
Service productivity management : improving service performance using data envelopment analysis (DEA)
Tallennettuna:
Ulkoasu |
xxii, 328 pages : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.) |
---|---|
Kieli |
englanti |
Alkuteoksen kieli |
englanti |
Huomautukset |
"Includes DEAFrontier software." |
Julkaisija |
New York :
Springer,
c2006.
|
Luokitus | |
Dewey-luokitus |
658.3/14 |
Aiheet | |
Lisätiedot | H. David Sherman, Joe Zhu |
Bibliografia |
Includes bibliographical references (p. [309]-318) and index. |
ISBN |
978-0-387-33211-6 hardback w CD-ROM : alkaline paper 0-387-33211-1 hardback w CD-ROM : alkaline paper 978-0-387-33231-4 e-book 0-387-33231-6 e-book |