Sisällysluettelo:
“…Härtel -- Positive emotions
foster the co-creation of mutual value in services: four positively deviant performances / Merja Fischer -- Increasing energy and performance through customer passion: an organizational level study / Petra Kipfelsberger and Heike Bruch -- Sharing well-being in a work community - exploring well-being-generating relational systems /
Frank Martela -- Mapping the terrain of aggression within the workplace context / Stacey Kent, Ashlea C. …”
Tallennettuna: