Student experiences of critical multilingual and intercultural communication competence assessment in higher education
Student experiences of critical multilingual and intercultural communication competence assessment in higher education
In this chapter, we present multilingual and intercultural communication competence (MICC) as a situational and contextual process. The aim of this qualitative, empirical study is to understand the students’ perceptions of assessing MICC as a holistic phenomenon that does not represent an ethnocentric world view and considers the role of language use in interaction. We look at assessing MICC as a process of giving and receiving feedback rather than as a summative assessment. The data consist of 74 texts on assessments written by university students. The understanding of the contextual and situational nature of MICC was enhanced through a process that the participants considered as ‘lengthy and at times challenging’. The combination of self- and peer feedback enabled the students to see MICC as both situational and a life-long process. The interpretative nature of MICC became evident through peer assessment, providing the students with a view of the situation through other’s eyes. The students faced challenges in developing understanding of multilingual and intercultural communication as well as in seeing formative assessment as a tool for learning. For higher education contexts, we suggest developing MICC as a part of the whole curriculum.
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