Khadra Aden And Didier Nyetam Foreign-Born practical nurses and social care workers challenges in promoting quality of care to the elderly in the Institutional care in Finland. 42 Pages inculding attachments Published (December 2021) Diaconia University of Applied Sciences Bachelor's degree of Social Services

The aim of this research was to identify and acknowledge experiences and challenges encountered by foreign-born practical nurses and social care workers which had influenced them in providing quality care and social support in the institutional care for the elderly people. This thesis investigated the challenges that may have impacted the quality of care provided by Foreign-born practical nurses and social care workers.

A qualitative method was utilized by interviewing three foreign social welfare professionals who were all working in the same institutional care unit. Semi-structured interviews were conducted based on the research questions to collect the research data. The interviews were analysed with thematic analysis.

The results of this research have been grouped into two main themes: the challenges faced by foreign- born practical nurses and social care workers and the solutions for these challenges. Language difficulties, need for recognition workload and working hours were identified as challenges, while training, language courses and better management has been suggested as a solution for these challenges.

In conclusion, this research has indicated the presence of some challenges faced by the foreign- born practical nurses and social care workers in the institutional. care Further studies are needed to determine more concrete solutions to meet these challenges.

Keywords: Social welfare professionals, foreign-born practical nurses, social care workers, institutional care, quality of care