In a globalized world where day by day the flow and movement of people increase and every decision made has somehow an impact on each other, it’s not rare that many organizations choose to feed their workforce with newcomers from all over the globe. At the same time, many of these international organizations go beyond frontiers to set headquarters or offices.

It’s known already that miscommunication is a fact which many workers have to experience inside international organizations. But going a bit deeper, setting down an identity can be conflictive when you unify different nationalities to achieve the same goal, so many organizations opt to adjust organizational communication practices that are increasingly global but often modified locally.

When it comes to Finland, these all get a complicated scenario due to the lack of adaptation that organizations have for the foreign workforce. In Helsinki, 12% of the population belongs to this group and to find a way of making them feel integrated is a must.

This thesis aims to analyze this situation from the perspective of intercultural organization communication and human resources to find out what are the cross-cultural difficulties that immigrants have to experience and what organizations could do to solve this problem.