The purpose of this thesis is to improve the service in Hai Tian Xin Yuan Community, with limited amount staff working for the company. There are 12000 residents, which should be responsibly served by the community. Therefore a new service had been demanding to enrich the community service. With aging problem of China, the government and society have paid more and more attention to the elder people who legislatively have their rights to study.

This thesis is done for Hai Tian Xin Yuan Service center to create a learning department for older residents to study in the community. By comparing with other third age universities, learning department has a few advantages. Easier enrolling, closer to home, getting more friends, learning more knowledge and free of charge are also great benefits.

Feasibility of the established learning department can be accurately determined by effective questionnaires. The residents, and actively support the learning department will understand the whole community. To be able to build a recommendable combined system with volunteer teachers and volunteer residents. The community existing community has to make the resources in full.

A good image would be set up for the community by providing the service with suitable curriculum for the elder residents. As a result, more people are willing to come to visit and join the learning department. Elder residents could be easily enrolled in studies, gain knowledge from learning department and make new friends.