Defining and Attempting to Automate the Data Collection Process through Online Platform

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Defining and Attempting to Automate the Data Collection Process through Online Platform

The Lionbridge Oy Tampere local branch has been serving many Information Technology (IT) based firms in their projects. Translating and recording the documents into many different languages is one of the services that the firm has been providing. The current model of collecting data (recordings) has been a lengthy process and relatively costly both in monetary and opportunity costs. This study has focused on the pros and cons of the current model that needed an improvement in the data collection strategy. The study aims at developing an online platform where all the stakeholders of the data collection process can work at the same time in the same platform. It has been designed to provide a safer, low cost, quick and efficient model of data collection that also focuses on the overall development of young generation and female workforce all over the world. The research data was collected using an online survey sent to the clients and the participants who recorded the documents provided by the client. The firm also has been running a pilot project from where the study extracts the outcome of the project. The whole project has been developed with the help of a lean model and the project management tools. It employed the tools to develop, enrich and accelerate the model while taking care of the ethical concerns, safety measures and the cost and benefits of all the parties involved. The main outcome of the study was that it provided a safer and user friendly module to collect, process and deliver the data to the clients. The proposed model has been found more efficient than the current model as it provides the data with a minimum costs and time used. The pilot project has been successful in proving the better quality products to the clients. The results suggest that the pilot project should still be improved in many areas including research and development.

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